Upflow changelog
Upflow changelog
upflow.io

Pin, edit and delete your notes

 

New

 

 

How frustrating is it to write a note, publish it, and 2 seconds later realizing there is a typo and that it will stay there forever? We used to inflict you this, but not anymore. From now on, you can delete or update notes even after they are published.

Does the last note need to stand out? Pin it to your customer and access it easily.

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Customer replies

 

New

 

 

Tired of using notes to add your customer replies in Upflow?

Set up the replies import feature to get everything you need in one place. Whether you import your customers’ replies automatically or manually, you will now be able to read them in their respective customer timelines.

Open your settings and get started!

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Contextualized first action

 

New

 

 

Do you want to make sure all workflows start at the very first step? Or maybe, you'd prefer to start with the most relevant action.

You can now decide and manage all of that in your app settings.

Select "Contextualized" to start every workflow with the action that is closest to your latest overdue invoice delay!

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At-risk rate

 

New

 

 

At Upflow, we consider outstanding invoices to be at-risk when they are 90-days past due. As a result, you can now see the percentage of your billed invoices on your dashboard at a given month that is left unpaid after 90 days.

Make sure it's as low as possible!

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Help your customers pay via check

 

New

 

 

With every reminder you send, offer your customers the possibility to pay via check.

From their portal, they will see your mailing instructions so they always send checks to the right place and simplify your reconciliation.

Side by side with card payments, who knows? Maybe they will switch đŸ˜‰

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Aging balance by customer

 

New

 

 

It's not so much about who owes you the most but who has the most at risk. For any customer you have, quickly look at the 90+ days overdue bucket to focus your collection effort on the most difficult customers.

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Tailor Upflow to your needs with saved views

 

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In just a few clicks, adapt your table to your needs:

  • Add new information like tags, language, or country
  • Save your view and add as many as you like
  • Mass assign workflows and account managers in 2-clicks
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Align your team around cash collection

 

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Aligning your entire team on cash collection is hard. Quickly have a look at who is working actively on the collection, and who needs more help!

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Prioritize your collection efforts

 

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Hundreds of actions to do? A call session scheduled? Prioritize your collection efforts to have the biggest impact.

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Portal payments synchronized with Stripe Billing

 

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Starting today, if you're using Stripe Billing, any payment triggered from the portal will be automatically synced with Stripe, and the invoices marked as paid. Stop worrying about synchronization and focus on your collection!